Working as a Centre Support Assistant

Combining several different roles on a rota basis, Centre Support Assistants take responsibility for the presentation and upkeep of the centre - turning their hand to a number of different tasks.

The role of Centre Support Assistant offers individuals a chance to work as part of a highly motivated team, in a professional, friendly and supportive environment. As a Centre Support Assistant no two days would be the same as you contribute to the general presentation of the centre and ensure it is well maintained and looked after.

At some centres this role is combined with driving duties, particularly at our sites in France and Spain. In this role you may have the opportunity to try your centre's activities during your free time, building up your personal competency in the process. You may also participate in evening entertainments for our guests.


Key Responsibilities

The cleanliness and appearance of the amenities at all our centres is vitally important and is often the first thing noted by our guests.

The role itself may vary between centres and will include maintaining the cleanliness and hygiene standards of all staff and guest accommodation.

Learning and Development

When you start your job as a Centre Support Assistant you will have the opportunity to gain invaluable knowledge, skills and experience whilst working towards nationally recognised qualifications, all free of charge. Previous experience is a bonus but is not vital. If you are new to PGL and/or have catering experience within the sector you will be enrolled onto our Facilities Services Apprenticeship Programme.

This is delivered and assessed in the work place and is supported by a comprehensive centre induction, job specific training, workbooks, one-to-one observations with verbal and written feedback, and regular performance reviews. All of this will count towards the achievement of your facilities services apprenticeship.

Progression Opportunities

There are a number of opportunities for you to extend your experience, knowledge and skills at PGL. We encourage all our employees to create and maintain a Personal Development Plan (PDP) that can be used to identify and work towards their career goals.

This is supported by our extensive range of formal and informal development opportunities. Career progression routes for Centre Support Assistants include Supervisory roles in one of our Hospitality or Support Team Departments.

Who does this job?

Craig Weightman, Caythorpe

The role is really enjoyable and we have a great team.  There is a good mixture of jobs which keeps it interesting and there is plenty of support and help available when needed.

You are not doing the same jobs every day which makes the role enjoyable.

Having on-site accommodation and food taken of for you is really good when you are relocating.

The social side of PGL is brilliant, the list of things you can do is endless and staff are always coming up with new ideas. It is a great environment to live and work and meet new people.

Staff Package

Staff Package UK

Details of our staff package is in the table (right).

All new Centre Support Assistants with no or limited previous experience will join our Apprenticeship Programme.

All residential staff will receive free accommodation valued at £44.80 per week for the purposes of calculating your overall package.

Centre Support Assistants that join us with the relevant experience and Apprentices who have completed 34 weeks of the Apprenticeship Programme will receive the relevant age-related rate of pay and will be offered the opportunity to purchase a 'meals package' that works out at just £2.05 per meal or £43 per week.

This includes breakfast, lunch and evening meal – even on your days off! There’s always a fresh salad bar option as well as soup and a cooked main course, dessert, fresh fruit and hot drinks.

Apprentices whilst on the Apprenticeship Programme can take advantage of this food offering free of charge.

Staff Package Overseas

Overseas packages are based on the above rates and overall the package is equivalent. Cash salary may appear different as accommodation and food is provided as a ‘benefit in kind’ to comply with local legislation.

Where you can do this Role



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Key PGL Facts

Key PGL Facts

Need more convincing to apply? Surely not, but if so – here are a few ‘must know’ key facts:

  • we employ over 3,000 people every year
  • over 400,000 guests visit a PGL centre every year
  • we are experienced! We have been providing activity holidays since 1957, thats 60 years!
  • we have the most competitive staff package
  • we are the employer of choice within the outdoor activity industry!