Support for Party Leaders

During the booking process you will be assigned a head office contact, who is responsible for the co-ordination of your trip from planning to completion, providing consistency and a supportive working relationship.

Promoting your trip and holding parents evenings

With your provisional booking we will send an email linking your booking to MyPGL, where you can view details of your booking as it progresses. You will also have access to useful downloadable resources which will help you promote the trip to your students and their parents/guardians, including:

• Centre/hotel and excursion information
• Promotional video content
• Virtual Tours of several PGL centres
• PowerPoint presentation templates
• Printable posters to advertise the trip in school
• Printable 'record of payment' cards

In addition you’ll find insurance documents, risk assessments, safety information, kit lists and other information to help you organise a successful trip.

When you arrive at your chosen centre you will be met by your PGL 'Groupie' - a member of the centre team dedicated to you and your group for the duration of your stay. They are the main contact between you and your group, the centre management, the instructors and the catering team. They assist with the smooth running of your course, offering the flexibility to support you as you prefer.

Every centre has an experienced and professional centre manager who is in charge of operations and has overall responsibility for the success of your course and the performance of the centre team.

All our instructors are specifically trained for our programmes to ensure the delivery of safe and rewarding sessions. We welcome teachers to observe all activity sessions and participate where possible. For some activities our instructors will require your assistance with non-technical elements, such as supervising pupils who are waiting their turn and providing encouragement where needed.

Evening Entertainment
PGL will lead evening entertainment sessions but to assist with the supervision of the children, we ask you to ensure at least one adult from your group is present during all the evening entertainment sessions.

For more detailed information regarding responsibilities whilst on centre, please refer to 'Safety on Centre - supervision and support'.

Study course representatives
Our qualified study course specialists deliver the very best curriculum-linked programmes tailored to your needs.

Details on how PGL staff are recruited and trained are in the About Us area of our website.