Your PGL ski rep

You’ll have one PGL representative per group or twin group. Your rep stays with you and works with your group throughout the week. Their role is to assist and support you in the running of the course.

They will liaise with the suppliers in resort to ensure all activities and arrangements that have been pre-booked for you go ahead smoothly.

Your rep is also there to assist you and act as the liaison with any medical facilities such as doctors, hospitals etc. We aim to provide you with a rep who has a close ‘fit’ with your group. Bearing this in mind, please do not hesitate to request the type of rep you would prefer (on your pre-travel questionnaire) and we will do our best to meet your requirements.

Benefits of your PGL Ski Rep include:

• Support throughout your stay
• Liaison with ski school and hotel
• Assistance with collection of lift passes
• Assistance with organisation of ski fit
• Delivery of in-house evening programme
• Local après-ski organised
• Health and safety checks and fire drill arranged
• Trained and DBS Barred Status checked

One of your rep’s responsibilities is to organise in-house evening entertainment such as quizzes and games nights. In some countries we are able to pre-book and pre-pay for evening activities such as swimming, bowling and ice skating.

If you wish to request such activities, please do so on your evening entertainment request form which will be sent to you in the September prior to your departure. We will aim to pre-book them for you but if this is not possible, we will pass the information on to your rep to try to organise them once in resort.

Please note that pre-booked entertainment may be subject to cancellation fees if you cancel at short notice. Included in your ski package are PGL certificates (which you can download and print from your MyPGL account), ski ties and a Skier/ Snowboarder of the Week T-shirt. Your rep will have these and can organise a presentation evening for you at the end of the week. Some ski schools arrange races and supply awards and medals at a supplement – this can be arranged in resort by your rep.

Please be aware that PGL representatives cannot take responsibility for your group at any time and will request that a teacher is present during all activities and evening entertainment.